Privacy Policy

1. Introduction

Welcome to Revilta ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our AI virtual staging and photo-to-video production platform (the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our application, or otherwise engage with our Services. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you create an account, we collect your email address, login credentials, and profile name.
• Payment Information: When you purchase credits or a subscription, we or our third-party payment processor (e.g., Creem.io) collect payment details. We do not store your full credit card numbers on our servers.
• User Content: Photos, branding assets, logos, and audio tracks you upload to generate videos.
• Communications: Any information or support requests you send to us via email or other channels.

2.2 Information Collected Automatically

• Usage Data: We automatically collect information about your interactions with the Services, such as the pages you visit, features you use, and time spent.
• Device Data: Information about the device and network you use, including your IP address, browser type, operating system, and referring URLs.
• Cookies & Tracking: We use cookies, web beacons, and similar technologies to track activity on our platform, analyze trends, and improve user experience.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain the Services.
• Process user-uploaded content through our AI models to generate videos and virtual staging outputs.
• Process your transactions, manage your credit balance, and send related information, including purchase confirmations and invoices.
• Analyze usage patterns and improve the performance, reliability, and functionality of the platform.
• Communicate with you regarding updates, security alerts, and technical support.
• Detect, investigate, and prevent fraudulent transactions, abuse, and other unauthorized or illegal activities.
• Comply with our legal obligations and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: We share information with trusted third-party vendors, such as cloud hosting providers, AI processing APIs, database hosts, and payment processors (e.g., Creem.io) who need access to such information to carry out work on our behalf.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or ensure the safety of our users.

5. Data Retention

We retain your personal information, including your account data and credit balances, for as long as your account is active or as needed to provide you the Services.

User-uploaded content and generated renders are retained to allow you to review and download past projects. You may delete your projects from the platform at any time. We optionally retain certain operational records, such as payment history and security logs, for longer periods as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

7. Your Privacy Rights

Depending on your location, you may have the right to request:

• Access to the personal information we hold about you.
• Correction of inaccurate or incomplete personal information.
• Deletion of your personal information (often referred to as the "right to be forgotten").
• Restriction of our processing of your personal information.
• Export of your data in a portable format.

To exercise these rights, or to close your Revilta account permanently, please contact us at support@revilta.com. We may ask you to verify your identity before responding to such requests.

8. Children's Privacy

Our Services are not designed for or directed at children under the age of 18. We do not knowingly collect personal information from individuals under 18. If you become aware that a child has provided us with personal information, please contact us immediately so we can take steps to remove such information and terminate the child's account.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@revilta.com